Campaign application

Effective as of May 22, 2026

Important: The following rules, terms, and conditions (the “Rules”) govern the Miles on a Mission program. By applying for, submitting materials for, promoting, donating or pledging miles to, accepting miles through, redeeming miles through, or otherwise participating in Miles on a Mission, each participating charity or nonprofit organization (“Charity”) and each MileagePlus member donating or pledging miles (“Donor”, and together with Charities, “Participants”) indicate their respective acceptance of these Rules and agree to abide by them.

Participation in Miles on a Mission is governed by these Rules, together with the MileagePlus Program Rules (“Program Rules”). Participant is responsible for reviewing and understanding these Rules before participating. United Airlines, Inc., together with its applicable subsidiaries and affiliates (“United”), may interpret, apply, modify, suspend, or terminate these Rules or Miles on a Mission as provided in these Rules.

These Rules may be amended only by United in writing, including by United’s posting of updated Rules on united.com or the applicable United Miles on a Mission webpage. Unless otherwise specified therein or required by applicable law, updated Rules posted on united.com shall be deemed to supersede any prior or conflicting versions thereof from the date they are posted.

General Conditions

1. A Donor must be a MileagePlus® member before pledging miles or donating to a Charity participating in the Miles on a Mission program. To join MileagePlus for free, visit united.com. The donating MileagePlus member’s account will be reduced by the number of miles pledged or donated to the applicable Charity at the time of the pledge or donation, as applicable, and the account being used must have sufficient miles to pledge or donate.
2. MileagePlus members may donate or pledge the minimum number of miles specified on the applicable Miles on a Mission page, located at donate.mileageplus.com. United will not match donations unless a specific campaign, promotion, or written United communication expressly states that matching applies. Matching donations may require minimum aggregate pledges or donations as provided on the applicable Miles on a Mission page.
3. Members will not receive any MileagePlus bonus award miles in connection with any donation, including any matching donation made by United.
4. Pledges of MileagePlus miles are irrevocable, and donations are non-refundable; however, mileage pledges for Campaigns that do not meet the applicable minimum threshold will be refunded to each applicable Donor following the unsuccessful Campaign as provided in these Rules.
5. The Miles on a Mission program is not combinable with other offers.
6. The Miles on a Mission program is a limited time offer and is subject to change or cancellation without notice.
7. Miles on a Mission is offered at the discretion of United, and United has the right to terminate Miles on a Mission, in whole or in part, or to change the Rules, benefits, or conditions of participation, in whole or in part, at any time, with or without notice. Terms used but not defined herein shall have the meaning assigned in the Program Rules, available on united.com. All Program Rules apply to a Participant’s participation in Miles on a Mission.
8. Donations of miles pursuant to Miles on a Mission may only be made to Charities currently approved by United, in its sole discretion. Charities approved for Miles on a Mission can be found on the Miles on a Mission page of united.com.
9. United cannot provide tax advice regarding your donation or its tax deductibility. Please consult your personal tax advisor with questions about how this may affect your tax return.
10. Charities should not rely solely on Miles on a Mission to fund travel needs. Each Charity acknowledges and agrees that United makes no representation, warranty, or guarantee regarding Campaign timing or success, award travel or seat availability, travel dates, mileage pricing, taxes/fees, or that donated miles will fully fund intended travel needs.
11. The Rules (and the Program Rules and other policies expressly referenced herein) control your participation in Miles on a Mission and constitute the entire agreement between United and each Participant regarding Miles on a Mission, and no warranties, representations, or covenants at law or in equity shall be implied or incorporated, all of which are expressly disclaimed. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL UNITED BE LIABLE TO A PARTICIPANT, OR ANYONE ACTING ON THE PARTICIPANT’S BEHALF, FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST REVENUE OR PROFITS, ARISING OUT OF THE ACTS OR OMISSIONS OF UNITED IN CONNECTION WITH MILES ON A MISSION, OR FOR COSTS OR ATTORNEYS’ FEES. Any abuse of the Miles on a Mission program or failure to follow the Rules, the Program Rules, United’s Contract of Carriage, United’s fare rules, any violation of law, rule, or regulation, any conduct detrimental to the interests of United, any fraudulent activity or attempted fraudulent activity, or any misrepresentation of any information furnished by any Participant related to Miles on a Mission, anyone else acting on the Participant's behalf, or any third party may result in United exercising any one or more of the following remedies (“United’s Remedies”), with or without notice to the Participant: (a) termination or suspension from Miles on a Mission, (b) exercising any of United’s Remedies under the Program Rules or United’s Contract of Carriage, (c) the removal or cancellation by United of any or all accrued mileage, (d) the confiscation of any award tickets, denial of boarding with respect to any award ticket holders or, at United's discretion, completion of the travel only upon payment of an applicable revenue fare (and applicable taxes and fees), (e) the loss of other Miles on a Mission benefits, or (f) pursuing any other right or remedy available to United at law or equity. United’s Remedies are cumulative and nonexclusive, and United may exercise any of United’s Remedies without waiving its right to exercise any additional rights or remedies.
12. Miles do not constitute property of the Participant and are not transferable except as set forth herein or otherwise permitted by United.
13. All calculations made in connection with Miles on a Mission will be made by United in its discretion and such calculations will be considered final.
14. Neither United’s waiver or consent to a deviation from the Rules nor any course of dealing shall be construed as a waiver by United of any subsequent violation of the Rules, and United may invoke United’s Remedies for a violation of the Rules despite any such prior waiver or consent.

Privacy Policy

By participating in Miles on a Mission, Participants authorize United to collect, maintain, use, process and share their information, including, without limitation, names, email addresses, physical addresses, account and other information in accordance with United’s Privacy Policy. You can learn more about how United collects, maintains, uses, processes and shares your information in United’s Privacy Policy which may be viewed at http://www.united.com/web/en-US/content/privacy.aspx. United's Privacy Policy is merely a statement of administrative protocol; it is not a contract, nor does it create any contractual or legal rights. United’s Privacy Policy is not made, or intended to be made, a part of these Rules.

Donor

1. All mileage donations are at your own risk. United does not make any representation or warranty about any Charity, nor does United guarantee or warrant that donated mileage will be used for any particular purpose. United is not responsible for any misuse of donated miles by a Charity.
2. Donors are not permitted to impose individual restrictions on the use of miles by a Charity. To the extent that mileage is donated in response to an appeal for a particular Campaign (as defined below) or other program of a Charity, or to the extent that a Donor purports to direct the use of such mileage, any such directions shall constitute non-binding recommendations only.
3. Each Donor agrees and acknowledges that all mileage donations to Charities are irrevocable and are made as unrestricted gifts.

Charity

1. A Charity is responsible for ensuring that participation in Miles on a Mission complies with the applicable policies and practices of such Charity and with all applicable laws, rules and regulations. Any act by a Charity’s owners, directors, officers, employees, agents or contractors shall be deemed to be an act of such Charity.
2. A Charity may participate in Miles on a Mission by means of an authorized representative of the Charity who is an individual at least eighteen (18) years of age. The authorized representative of the Charity shall be the individual designated by the Charity as its primary contact. Requests for changes to a Charity’s account, such as a change of the authorized representative, will not be honored without the Charity satisfying United’s established requirements for account validation. Authorized representatives represent and warrant that they: (a) are the authorized representative of the Charity with the authority to (i) solicit mileage donations for the Charity; and (ii) bind the Charity to these Rules; and (b) are using the mileage donations only as described to United.
3. Charity must also designate at least one (1) person but not more than six (6) people (each of whom must be at least eighteen (18) years of age) as the Charity’s authorized representative(s) to handle all other matters with respect to the administration of the Charity’s account, including without limitation the use and redemption of miles and the request for and issuance of award tickets.
4. Each Charity is and shall be responsible for ensuring: (a) its authorized representatives record and maintain account information in such a manner so as to comply with the policies and practices of their organization; (b) report to United, upon United’s request, regarding the Charity’s use of miles (e.g., how used to further the mission of the Charity and by what individuals and their roles); and (c) that United has the right to audit the Charity’s records as it relates to the Charity’s use of miles and compliance with these Rules. Records shall be maintained by each Charity for a period of no less than three (3) years following the last use or redemption of donated miles.
5. United and its subsidiaries, affiliates and agents are not responsible for any products, services, activities, Campaign communications, or representations of any Charity or of any of its subsidiaries, affiliates or agents.
6. A Charity may not use miles obtained through Miles on a Mission for volunteer or employee recognition or incentive purposes, or for wages or compensation for services.
7. Miles obtained hereunder may not be used by a Charity for any form of commercial transaction, (e.g. reselling, transferring, bartering, exchanging or trading Miles) or other personal gain.
8. The Charity hereby represents and warrants that (i) it is the owner of the copyright in all materials submitted to United in connection with Miles on a Mission, including, but not limited to, any Campaign materials, application materials, photograph(s), and/or video(s) (collectively, the “Charity Materials”) or has obtained all necessary rights to provide the Charity Materials to United and for United to copy, publish and display the Charity Materials, including in advertising, and (ii) the Charity Materials, and United’s use thereof, including in advertising, do not infringe upon or violate the copyrights, trademarks, rights of privacy, publicity or other intellectual property or other rights of any person or entity. Charity agrees to obtain releases from and for all individuals shown in any Charity Materials provided to United sufficient for United to use the Charity Materials for any purpose, including advertising and inclusion on United.com. Each Charity hereby grants to United and its subsidiaries, affiliates, and agents, an express, royalty-free, perpetual, worldwide license to use, reproduce, modify, display, distribute, and sublicense the Charity Materials in connection with Miles on a Mission, United's marketing, and for United's business purposes.
9. Each Charity represents and warrants that: (a) it is a 501(c)(3) nonprofit organization or registered charity in good standing in the United States (or the Canadian equivalent) or, for organizations located outside of the United States or Canada, it is a nonprofit organization registered with GlobalGiving or another United-approved intermediary; (b) it supports a cause or activity that is legal under all applicable federal, state, provincial, territorial and local laws and regulations; and (c) all donated mileage will be used solely for the purpose stated to United and under no circumstances will the miles be used for any other purpose.
10. United may, from time to time, use a third party to vet a Charity and shall not be responsible for the nature or quality of any services provided by such third parties nor for any other acts or omissions by such third parties. Each Charity shall cooperate with any such vetting process and timely provide requested documentation.
11. Charity represents and warrants, and is and shall be responsible for ensuring that:

1. such Charity is not named for, established, maintained, financed, controlled by, or designated by any one or more covered government official under the Lobbying Disclosure Act;
2. such Charity does not have any elected or appointed government officials that serve on Charity’s Board of Directors or Board of Trustees;
3. United’s support to such Charity does not, and will not, directly or indirectly benefit a federal, state or local public official;
4. United’s support to such Charity will not be used in any way that is directly or indirectly prohibited under applicable federal, state, or local law (including, without limitation, any activity engaged in through direct expenditures by such Charity or through arrangements with third parties);
5. United's support to such Charity does not, and will not, directly or indirectly, benefit any foreign government official, foreign political party, or candidate for foreign political office in violation of any applicable anti-bribery or anti-corruption law; and
6. United’s support to such Charity will not be used to pay for any expenses or events that violate applicable gift and entertainment laws and regulations for foreign, federal, state, or local officials.

Campaigns

1. United may, in its sole discretion, approve a Charity (other than those listed on united.com as Miles on a Mission Charities) to receive miles from Donors for a specific charitable purpose (a "Campaign"). Charities must meet specific eligibility requirements to be considered for a Campaign, with the applicable requirements communicated by United to the Charity from time to time. United retains sole discretion to approve or disapprove of each Charity’s Campaign application notwithstanding the Charity’s satisfaction of any or all requirements.
2. To become a United-approved Charity for a Campaign, a Charity must submit a completed application form to United. In the application form, the Charity may be asked to identify certain details about the Charity and its proposed Campaign, including but not limited to, (a) its proposed charitable purpose for the miles; (b) its proposed goal (subject to a minimum and maximum goal set by United from time to time) and (c) its proposed duration for fundraising and use of such miles (each of which may be limited by United in its sole discretion).
3. United reserves the right to limit the aggregate number of active Campaigns (and the number of Campaigns that are wait-listed by United), and to change such limit(s) from time to time, with or without notice. United also reserves the right, in its sole and absolute discretion, to make its own donations of miles to any Campaign(s), provided, however that any miles donated by United will not count toward the minimum donation threshold applicable to each Campaign.
4. Each Charity is solely responsible for complying with all applicable laws and regulations applicable to its Campaign and any related communications, promotions, advertisements, social media posts, emails, or other outreach. No Charity may state, suggest, or imply that United is the Charity's fundraiser, professional solicitor, commercial co-venturer, sponsor, endorser, agent, partner, or co-organizer, or that United has endorsed or guaranteed the Charity, its mission, or its use of donated miles, except as United expressly authorizes in writing.
5. Approval of a Campaign application does not guarantee that the Campaign will launch or that it will launch by any particular date. Approved Campaigns may be placed on a waitlist and launched in such order and at such times as United determines in its sole discretion. A Charity should not rely on any estimated launch date or campaign timeline when making travel plans or other commitments.
6. If a Charity’s approved Campaign launches and meets the applicable minimum threshold for its Campaign, United will transfer the miles to the Charity.
7. If a Charity’s approved Campaign launches but fails to meet the applicable minimum threshold for its Campaign, United will (a) notify the Charity of such news, (b) notify each Donor who had pledged to donate of such news, and (c) return the miles to the Donors who had pledged to donate to such Campaign; provided, however, that United reserves the right, in its sole discretion, to process donations and transfer the donated miles to the applicable Charity in select cases when the applicable minimum threshold is not achieved. If United suspends or terminates a Campaign pursuant to paragraph 8 of this section or any other provision of these Rules, United may, in its sole discretion, return pledged miles to Donors, transfer miles already pledged to the Charity subject to conditions, or take such other action as United determines is appropriate.
8. If United determines, in its sole discretion, that a Charity has violated the Rules or the Program Rules, United may, without prior notice and without liability, suspend or terminate the Charity's Campaign, withhold or reverse the transfer of miles, and pursue any other remedies, including United’s Remedies described above, available under these Rules, the Program Rules, or applicable law.

Mileage Redemption

United shall establish the structure, availability, process and other criteria for mileage redemption (including the amount of mileage necessary to redeem each award), all of which are subject to modification, cancellation or limitation at United’s discretion, with or without notice, and all Program Rules related to redemption shall apply to Miles on a Mission. Awards may, at the request of the Charity, be issued by MileagePlus in the name and for the use of any person only for non-commercial purposes and consistent with these Rules and the campaign purpose stated in the Charity’s approved Campaign. Such awards will be issued only after a Charity validates its account through United’s security and authentication procedures in place at the time of the award request. All taxes, fees, carrier-imposed surcharges, and other charges associated with award travel are the sole responsibility of the Charity or the traveler, as applicable, and must be paid at the time of booking. Each traveler is solely responsible for obtaining and maintaining all required travel documents, including, but not limited to, passports, visas, and entry permits.

Non-U.S. Laws

Participation in Miles on a Mission may be prohibited or restricted by the laws in some non-U.S. countries. Nothing in these Rules should be read to override or circumvent any such non-U.S. laws. United may exercise any one or more of United’s Remedies, with or without notice to the Participant, in the event Miles on a Mission, or participation in any way in the Miles on a Mission program, violates non-U.S. laws.